98.3% would refer friends and family to us

5 stars Verified customer

They were very courteous and helpful they went above and beyond their standards I've been going there for about 20 years and I've never had a bad experience with them

3 stars Verified customer

Really long wait times. Nice people and great prices, but arrived at 8 and it took two hours for a tire rotation.

5 stars Verified customer

great as always. look forward to another 25 yrs of service

5 stars Customer since 2013

Always very helpful with options available, very accomodating

5 stars Customer since 2015

Always get the best service at Norm’s!

5 stars Customer since 2015

Chris is always very helpful and I trust he won't lead me wrong with whatever question I have or about work that needs done on my car. Trust is key!

5 stars Verified customer

Always a pleasure doing business at Norm’s.

5 stars Customer since 2010


5 stars Customer since 2014

Every service call I have is performed with professional quality. I have been using them for over 5 years, through 2 vehicles, and have always been taken care of. I highly recommend them to anyone in the area who needs full automotive service.

5 stars Customer since 2016

I trust this service organization. I make an appointment, arrive and am immediately served. The sales staff is honest and courteous and the mechanics are thorough. I won’t go anywhere else in Bentonville because O appreciate the friendly and no nonsense approach to car repair and maintenance.