96.9% would refer friends and family to us

5 stars Verified customer

Doctor Stone and Tech Mary were very informative and helpful.

5 stars Verified customer

The vets and staff at NAAH are great, they've always been very patient and caring. My cats have had exams, teeth cleaning, three surgeries, and I wouldn't think about taking them elsewhere. These vets have seen one of my cats through two serious health issues, and they were great about providing multiple options with realistic expectations and genuine concern. I'd recommend NAAH to anyone.

5 stars Customer since 2017

Dr. Birdwell is awesome as well is the rest of the staff. They are very caring and nice.

5 stars Customer since 2012

Always kind and helpful.

5 stars Customer since 2012

I was very pleased with all the info Victoria gave me concerning post-op care for my cat. She explained all of the medications, what to expect after the procedure, and when to call the clinic. Thanks so much for taking great care of my kitty!!

5 stars Customer since 2016

The staff was friendly and caring as always. We boarded our cat as well as had some teeth extracted from him. He was healthy and happy upon our return.

5 stars Customer since 2017

One again, these guys were like heroes, intervening swiftly and with great competence to save one of my precious kitties!

I appreciate many things about this clinic. Some are:

Efficiency

Quick response to emails

Competence of the entire staff

FOREMOST consideration of the pets needs (this seems obvious, but it's a rarity in this day in age)

Prompt estimates of the ultimate cost.

5 stars Customer since 2017

Receptionists very welcoming, vet was amazing and offered lots of treatment options.

5 stars Verified customer

I have been taking both of my dogs to NAAH for over 3 years now. Best service and prices!

5 stars Customer since 2016

I walked in with a sick puppy not knowing what I was going to be dealing with, no appt or phone call just walked in like it was an emergency room scared for my furry baby because she was not acting herself, I was immediately addressed by the nurses in the front, told them what my issue was, one of the nurses then consulted with the doctor in which he did say he would see us despite not having an appt. was then shown to a room, even though I was told it would take about 45 mins or more to be seen, the Dr. came in less than 20. Very friendly doctor, very tentative and an awesome listener. A little after we got settled in an discussed my furry baby's issues, I had a small meltdown, I had been through A LOT, he had no problems offering a sympathetic ear, me and my daughter were both a blubbering mess, he took it all in stride. Aside from that, my furry baby was very well taken care of and is doing GREAT today because of him, Thank You Austin Animal Hospital, you have the best Veterinary nurses and Dr's! <3