97.3% would refer friends and family to us

5 stars Customer since 2017

The staff is so kind, patient, friendly and knowledgeable. I never feel rushed! LOVE this place!

5 stars Customer since 2018

This was my first time to visit NAAH, and I walked away feeling so good about the entire experience. I have pet bird, and there are not many places in the Round Rock/Austin area that can help with Avian needs. So, I was referred to them by my primary vet in Round Rock. Man, am I glad I listened to his recommendation. The staff was EXTREMELY kind, and very welcoming. I initially spoke with Callie on the phone when scheduling my new patient appointment, and just from the warm and friendly service that she gave me throughout our conversation, I felt certain that I made the right choice. Then when I got to the clinic, from the very moment I walked through the door, I took comfort in knowing that my pets health was going to be in the best hands just by the level of compassion and concern that was shown to me and my pet. The doctor that saw my pet...I believe she told me her name was Nicole? Either way, she was so wonderful and compassionate. I can't praise North Austin Animal Hospital enough. I am very grateful for them, I definitely recommend them to others, and I will be without a doubt returning to them for my pets needs.

5 stars Customer since 2014

Warm and caring staff. Received a call a couple days before my dogs surgery from Dr. Harris. He explained everything about the surgery and what to expect. I was impressed that he took the time to call personally.

5 stars Customer since 2018

The entire staff was helpful and friendly. Couldn't have been happier with our visit! Everyone treated us with kindness and respect as well as being prompt with service. So grateful that we found a great group of people to help our sweet animal in need.

5 stars Customer since 2013

Dr. Amy Birdwell has been wonderful with Luna and Luna really likes her as well. The herbs Dr. Birdwell prescribed have made a huge difference. Within 3 days after starting on the herbs, Luna's eyes brightened and she had a spring in her step I hadn't seen in six months! Thank you, Dr. Birdwell for bringing the wonderful world of traditional chinese medicine to our furry companions.

5 stars Customer since 2018

So happy to have finally found a vet who truly knows about bearded dragons!

5 stars Verified customer

Everyone was friendly and very helpful.

Thank you!

5 stars Customer since 2016

Dr. Amy Birdwell is awesome. She did acupuncture on my older German shorthaired pointer and let him and I have 7 more wonderful months together. Now, she's doing acupuncture for my 4 year old who has a lick granuloma. Hopefully, the acupuncture and laser treatment will avoid Annabelle having to have surgery.

The vet techs and other staff who help Dr. Birdwell are awesome.

Thanks to everyone!

4 stars Customer since 2018

Very friendly staff, vet explained everything to me without making me feel dumb, and was very patient with my concerns. My leopard gecko is not the friendliest, but the staff was very considerate to her. Additionally, I felt everything was reasonably priced

5 stars Customer since 2013

As a 5-year customer, I always enjoy visiting North Austin Animal Hospital (even if my dog doesn't). The staff are all so friendly and helpful with my nervous dog. They offer fantastic advice in the office and over the phone. After my dog's yearly exam and shots, Dr. Harris comes in to sit on the floor with my dog and chat about any questions or concerns I have about her health. Dr. Heppner was there for the end of my kitty's life, and she and the staff were accommodating, patient, and kind during a very difficult time. It's clear their business cares deeply about their human and non-human clients.

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