I switched to North Austin Animal Hospital recently after moving and having 6 months of urinary issues with one of my cats with no resolve. Upon bringing her in to this clinic, the front desk, vet techs, and her vet (Dr. Savageau) were all SO patient, kind, and comforting. I had been frustrated and feeling hopeless and am probably a little more needy than the average pet owner because of her recent issues. They took time to explain everything and answer all of my questions. My cat ended up needing surgery and one of the girls went out of her way to come back to the room to love on her extra while we were waiting for the surgery tech. It meant a lot to me for them to treat her with such familiarity and gentleness. Even after her surgery, another vet (the owner I believe) called to follow up and took time to explain and listen. So friendly, helpful, and knowledgeable. I’m really happy with this clinic and the staff.