97.3% would refer friends and family to us

1 stars Customer since 2015

While boarding the dogs for the weekend, it was communicated that they needed various shots/boots. This was fine as that was expected. What was not expected, however, was the bill at the end. When the dogs were dropped off, we were given estimate of the total, which first of all is somewhat absurd because the vet should know how much everything costs that we needed and was requested. So, a total of a little over $450 was signed off on for everything they needed. When we picked them up yesterday, the total bill was $579!! Not even close to the "estimate" we were given. Out of respect for the lady putting her cat down, I did not lose it in there. What was lost though, is our business. We told the girl checking us out that we were given an estimate and this is nowhere close to it and she said we "verbally" agreed to some additional charges. WHAT?! We signed an estimate for the services in their entirety. For us, North Austin Animal Hospital made a choice yesterday to no longer have us a client. While we've loved their services and care, this type of thievery at checkout is just beyond unprofessional. Another vet may screw us over someday, but it won't be this one.

5 stars Customer since 2017

They are great with my dog and ferrets. Very knowledgeable staff and friendly service.

5 stars Customer since 2009

Excellent all around experience as usual. I couldn't be happier to be a client at North Austin Animal Hospital. My several pets love the doctors, vet techs and receptionists.

5 stars Customer since 2011

Super friendly staff! The vet techs and doctors make you feel like one of the family. We also board there and go in for a quick bath and nail trim and are super happy with the care they give our fur babies. Our dogs, past and present, love when we pull up to the parking lot of their offices- that should tell you everything!❤️

5 stars Customer since 2013

Top notch service from Dr. Harris and the crew!

5 stars Customer since 2010

Dr. Birdwell is great. We (me & the dogs) love her lots.

5 stars Verified customer

I always have a great experience when I take my pet in! Wellness, Vaccs, spay/neuter was made super easy because of how knowledgable, communicative, and friendly the staff are! Even my pet loves to go! I told my sister about this vet and now she will be taking her pet there, too. This is the best kept secret in Austin.

5 stars Customer since 2015

Staff is always friendly and my dog always comes home happy.

5 stars Verified customer

This is the 4th time I’ve gotten an animal fixed here and you always do a great job. The staff is always friendly and makes sure all my questions have been answered and the laser therapy seems to work great. My neighbor told me she’s been going here for over 10 years!

5 stars Customer since 2016

The vet techs and everyone behind the desk are always so friendly and attentive, and it's nice to feel like they all love my dog as much as I do!

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