My wait was brief. My dog was admitted overnight for treatment. The Vet carefully explained everything that would be involved in his care. He was ready to come home with medication the next morning. I appreciated that the bill was at the low end of the estimate !
I was quite impressed by the friendly and compassionate staff. The efficiency and thoroughness with which Dr. Wolf and the support staff treated my cat went a long way toward mitigating my worries about my poor, sick kitty and it's care.
We had to take our cat in Easter Sunday for a urinary infection. This is one of the few emergency clinics in our area where you do not need an appointment so it deserves a 5-star rating for that alone. The Vet was good, knowledgeable and competent. The only draw back to the clinic, and I've experienced this at the regular Veterinary office, everything takes forever -- you wait to go into a room, you wait for the technician, you wait for the doctor, and you wait forever for them to prepare your bill. We were there for two hours and spent maybe 12 minutes actually getting service.