My wait was brief. My dog was admitted overnight for treatment. The Vet carefully explained everything that would be involved in his care. He was ready to come home with medication the next morning. I appreciated that the bill was at the low end of the estimate !
The vets and crew here were so great helping me with my pup. They helped me feel comfortable with their explanations, were kind to my dog, and helped us in dealing with the regular vet in a partnership. The ER paperwork was already at my regular vet before I got there the next morning.
Dr. Graham and Angela supported my family through the most difficult time - our dog was admitted to the ER and passed away within 4 hours. The team provided unconditional support to care for her and ensure that we were notified about her treatment and progression. When her condition took a turn for the worse, we were notified and able to rush back and say our goodbyes. She was comfortable and her death was treated as "humanely" as possible for a loved family member. We take comfort that she was in caring hands through her last breath.
This is the absolute BEST place to take your animal if it's in trouble. The staff is friendly, caring, and very knowledgeable. I was there for a long time due to multiple emergencies. I was constantly updated and informed. They took the best care of my Jenny pup. I give them my highest recommendation.
Footnote: They had to put 2 animals down while I was there. They allowed an entire family to surround the animal on it's final journey. I think I heard music. The family was given as much time as they needed. Such a wonderful, compassionate, and heartfelt thing to see.
North Peninsula did a great job in making me and my dog feel as comfortable as possible (which is very difficult being that he does NOT like the vet). They took him in quickly and came across as genuine and caring people. I loved our vet technician she was very kind and understanding. I would recommend this place to anyone.
I brought my dog Eddie in around 11 PM because he was vomiting and neither eating nor drinking. He had to stay overnight and I called during the day to ask how he was doing. The vet was very kind and courteous and Eddie was much better when I picked him up that night. They said that he had an intestinal problem. The vet gave me precise instructions for his care and were ready to answer any question I had. After a few days, he was back to his old self.
There was one little thing, though. After we were seen by the admitting person, we waited for about 30 minutes until the doctor came to see us. We were pretty much the only patient there and i was wondering why it was taking so long. When I poked my head out and asked the admitting person when we could be seen, the vet came by the next couple of minutes.
Other than that, I still rate the emergency clinic excellent, because of the great care Eddie received.