My wait was brief. My dog was admitted overnight for treatment. The Vet carefully explained everything that would be involved in his care. He was ready to come home with medication the next morning. I appreciated that the bill was at the low end of the estimate !
I am so grateful for the care my dog Gracie received during her three-day stay. All of the doctors, nurses, technicians and staff were so kind and understanding. They took time explaining her condition and never complained when I wanted to visit her. They were able to nurse her back to health! Thank you :-)
Everyone was great. I was greeted by a friend receptionist and the doctor was informative and helpful. I am glad that Luke will be on his road to recovery with the help of this facility and their staff.
Thank goodness I wasn't there for a serious issue as some of the other pet parents were but, my experience was very positive. Everyone there was so sweet and patient. They were so busy but stayed calm and treated each one of us with care. I am so happy. I spent a while I there waiting but was checked up on and assured I was not forgotten. A++ Dr. Rose is the sweetest young woman too.
The staff from start to finish was great. They were kind,compassionate and kept me well informed. The front desk technician was amazing.amanda had her hands full but managed to make everyone who came in or called feel important. I appreciated the detailed exam and understanding of finances.
This was my first experience at North Peninsula. Highly professional, friendly, and informative staff. I was particularly impressed with how well each staff member interacted with my dog, who can be skittish and wary of new people (especially at the vet). While stressed at being in a new place, my dog stayed under threshold with their expert handling. The vet tech even managed to get my dog to respond to her directions and lie calmly for X-rays; no sedation needed!
We picked up a foster dog on Sat, Sunday after a walk she had a Grand Mal seizure.We rushed her to NP Vet emergency clinic, were seen quickly, she had another GMS while being examined. We were thoroughly updated by the on duty vet. We left the foster there, and were contacted by the vet and updated later that day. Picked her up on Monday morning with a report and meds- She is now looking good and a program to go forward. Awesome service by all concerned.
The level of compassion makes it all happen. We have visited several times over the years after getting a referral from a police k-9 officer, and we see why he said he would never take his partner anywhere else. Make no improvement and stay like you are, the public really needs consistent help like this.