I am so impressed with this shop. An online appointment request results in a speedy return call and friendly folks to set up the appointment. I feel confident in the work provided and appreciate the transparency in work that will be required down the road. No BS, not trying to force you into services that aren't necessary but very proactive and great about quoting prices.
I walked in without and appointment for a smog check and they took me right away. I was out thirty minutes later and ready to go. There's also lots of good coffee shops right there so you can hang out while they do the work.
This was my first visit to DRIVE. I'd just had new tires installed, wanted a wheel alignment, but didn't want to spend the time taking my car to the dealer where it's always been serviced. Discount Tire recommended DRIVE and made the appointment for me. Service Manager Kelly Johnson greeted me at DRIVE, and promptly & efficiently took in my car. Upon completion I was presented with a computerized printout detailing, the before and after, camber & toe specs. I appreciated the professional atmosphere and chatted with Kelly about DRIVE and their services. While my Lexus has only been dealer serviced, in the future I will seriously consider DRIVE for future work.