The receptionist was very courteous. I did not have a scheduled appointment because I had informed the head nurse on a phone conversation that I would return when I had sufficient data to go over with the doctor. She was kind and said that she would take care of adding me to the days schedule.
It did not take long before the nurse called for me and my pet to come into the examining room for our test. My pet was calm with this nurse; she has seen and worked with him before, and has a good way with animals. I do not know her name, but she has long dark hair and is very nice. She saw that I was having trouble walking, due to a knee issue and offered to carry my pet, in his cage, to the examining room. She also carried him to my car after our visit with the doctor. Great customer service!!!!!!!!!
My visit with Dr. Cecily was very pleasant, as it always is. I trust Dr. Cecily. She always spends a good bit of time with me and my pet, and honesty explains health situations, so that I am fully aware of what to expect. Dr. Cecily listens to me, and the research and tests that I conduct at home, so that we can best care for my pet in the most comprehensive way. Not all doctors will accept home evaluations when treating a patient; but an owners knowledge of their pet, and their pets behaviors, combined with the medical expertise of the doctor, is a winning combination!