This facility is great and I would recommend them to anyone and everyone. From the staff to the doctors to the techs, everyone you encounter is genuinely concerned about your cat's best interests. Never once did I feel rush and I was able to understand everything the doctor was telling me. Dr Miller patiently and willing explained everything to me, answered all of my questions and gave me more information that I didn't even know I needed. It has been a while since my cat had seen a vet and I went in thinking I would be judged or pressured for a bunch of things that my cat "needed" but that wasnt the case. I enjoyed my experience so much Ill be taking my other cat here on the regular as well!