99.3% would refer friends and family to us

2 stars Verified customer

My dog lost a tooth and I brought her in to get checked out. They told me they would need to put her under very soon for xrays to look for a root and possibly extract, but they wanted a dentist's opinion and would call me that night with more information. They quoted me $800-$1000 for the procedure. I did not hear back from them that night, and when I called the next day inquiring what the dentist said, I was told "they are still working on a plan for your dog" and would call me when they had one. It has been over 2 weeks and I have not heard back from anyone. In the meantime, I got a second opinion who told me it was the cap of a deciduous baby tooth and it was unnecessary to put the dog under anesthesia at this time, as these teeth are meant to fall out. I'm very disappointed that this clinic would suggest such an expensive, and seemingly important procedure and not even follow through with the necessary communication afterwards.

3 stars Verified customer

Overall, the facility is very clean and everyone we interacted with was very nice. I was a little surprised that even though we only came in for a vaccination, no one did even a cursory examination of our dog. Given our dog's age (7+ years) and the fact he is only due for a full exam once a year, I would have felt more confident that they are really care about helping our dog live a long, healthy life if they had taken the time to at least listen to his heart and feel for lumps.

5 stars Customer since 2017

Always right in - we never wait. Everyone is super nice and helpful love the later hours so I dont have to take off work to see the doctor.

Sammy was fixed right up very quickly.

I also appreciate the follow up call to check on us after every appointment!

5 stars Customer since 2018

The staff were very friendly and welcoming on our first visit.

5 stars Customer since 2017

Dr. Shelly Sandel & staff are amazing. From the receptionist to the technicians (and of course Dr. Shelly), everyone in the practice is caring and kind. Your pets are top priority and handled with efficient expertise and a loving touch. My pups are calm and content during their visits. I know they receive the very best care here.

5 stars Verified customer

Georgia is always friendly as well as all technicians. Dr. Sandel is AMAZING!! We have referred everyone we know to Northfield veterinary hospital!

5 stars Customer since 2016

Always excellent service and a very helpful attitude.

5 stars Customer since 2018

Dr Lai and his staff were amazing !! They got me in on short notice as I was traveling through Denver...they took great care and were very personable with me and my german shepherd!! Thank you again, Chad B

5 stars Customer since 2016

I have never had a vet and staff be as attentive and caring as Shelly and her crew. They are amazing. I know my dogs and I are in the best hands possible with them. Thank you, Northfield Vet.

5 stars Customer since 2017

Great vet. Kind, quick service