Although on prior visits (we have only been a handful of times) we have had positive interactions with staff, we recently took our (skittish, rescue) dog in to simply get a shot. The vet who administered the shot did not greet us or our dog, and was extremely put off when the dog would not immediately respond to her and sit still. She acted as though it was our fault that our rescued dog, who is scared of people in general, was scared of her wielding a needle and trying to grab her - how surprising. She claimed our dog would bite her if we didn't hold her still - our dog has NEVER bitten anyone, she was just scared because the woman did not even attempt to say hello to the dog before grabbing at her. It was ridiculous and when we were done, the vet did not say bye or anything further at all, just walked away. I'm sorry, but it is your job to work with animals and they do not always cooperate - that our dog is afraid of you is no fault of ours, she is still learning to be comfortable with new people and this vet acted in a way that showed she knows nothing about interacting with animals in general. We are going to look for a new vet unfortunately.
I'd love to respond directly to this , who ever it is, but I can't. You happen to have met w one of the Doctors who fills in for me. I'm sorry you didn't have the experience at The North Laurel Animal Hospital that you were looking for. Apparently your experience has been the exception to the rule! I have never had someone complain that the doctor you saw was anything but pleasant and easy to work with even with a dog that was frightened. I'd love to have a second chance working with your adopted pet!. IF you decide to come back, ask for me (Dr. Bob) as I am the owner and I'm here over 95% of the time and I have extensive experience working with animals that are not comfortable in an environment like this.
I hope you'll give us a second chance.