Respectfully would like to advise because I don’t feel that we had the best first experience at your clinic . I am aware and absolutely supportive of Covid repatriations and understand I cannot come inside .
I brought my dog for his first collection ( and he was also the first dog I’ve had collected so didn’t know what to expect ) He was in the clinic for a very long time and when he was brought back out the report said he was “ shy “ and the collection was “ difficult “ . Since this collection was intended for storage , I have no plans on breeding him now I feel like I paid $375 for virtually nothing . They could not collect enough to store . I WISH they would have kept me informed and let me know that he was uncomfortable . Since this was his first experience I’m pretty disappointed and feel terrible for him . This should not have been forced . Certainly without consulting me and letting me know he was uncomfortable . Just a suggestion for future clients .