98.9% would refer friends and family to us

5 stars Verified customer

Always has been good to us and we get in right away, no problems with making appointments at all, very nice people!!!

Lou

5 stars Verified customer

Northridge are always very responsive to my needs.

2 stars Verified customer

two of the three men that work at the front desk are not friendly. Ithey make it uncomfortable to request a service. Also, it's extremely expensive. The labor cost more than the part. I had my light bulb changed and it took 45 min. In a positive note, I keep coming back because I know my services are done correctly. And It is the quality of the work I received that I care most about. I just wish the two front desk guys were more friendly and welcoming. I hate to feel that I'm a nuisance when I am about to spend my hard earned money. If Keith's automotive were open On Saturday's I would have gone there .

Northridge Automotive Inc. replied:

We try to treat all of our customers with friendly respect and I am sorry to here we have fallen short with your visit, I really have no excuse for this. As far as pricing we normally charge $17 labor for the average headlamp bulb replacement sometimes more depending on the difficulty. Please contact me directly as I would like more details on your visit.

We do appreciate your business and your confidence and will work on being more friendly and accommodating.

Scott Kintop - owner

5 stars Verified customer

As always, we were very happy with our service, simple oil change, tire repair and rotation. In and out within an hour. Staff is so pleasant and they know us and don't even have to ask for our name.

5 stars Verified customer

Very quick & very nice work!!

5 stars Verified customer

Another quality visit for an oil change and Tire rotation. In and out in under an hour.

5 stars Verified customer

Fast service! Thank you!

5 stars Verified customer

Fast and courteous

5 stars Verified customer

Very impressed with the level of service. Thank you!

5 stars Verified customer

Very good & very quick. Thank You!

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