7107 W. Fairview Ave.
Boise, ID 83704

(208) 375-2700

Mon - Fri: 7:30AM - 6:30PM

Sat: 24 hours

Sun: 8:00AM - 5:00PM

89.3% would refer friends and family to us

5 stars Customer since 2012

the staff was very friendly and helpful. Dr. Wethered was patient and knowledgeable in answering all my questions.

2 stars Verified customer

Something has changed with this establishment. I board my dogs here and in the last year and a half or so the staff seems to not take as much pride in the dogs or in customer service. I used to be on a first name basis and get a report card of my dog's health and how they did during their stay. Now, I barely get them to look up from their computer screen as they give me my dogs who want out the door. I won't go back and am looking for another place to board my dogs.

5 stars Verified customer

I really like Dr. Weathered! Clean, friendly, professional facility.

5 stars Customer since 2001

Stopped in to get flea and tick treatment for my girl. Dr. Discussed 3 options and what was best. Outstanding service!

4 stars Customer since 2004

Patches is calming down a little so it was much more pleasant taking her to the vet.

5 stars Customer since 2014

The staff is very friendly and my cats are well taken care of when I take them to Northwest Animal Hospital. I appreciate all they have done.

5 stars Customer since 2010

Great. Kuma loves coming for visits!

1 stars Customer since 2012

We have been taking Otis to Northwest Animal Hospital since 2008. When I took Otis in for a teeth cleaning on March 30th, Dr. Wethered was new to us. I received a call from the Dr. a couple of hours later that there was a tumor on my dogs tonsils that had to come off. I told him to do whatever it takes. In the 6 weeks since the surgery, Otis has been into the clinic three (3) times, and not once did Dr. Wethered look in his mouth, not once. I told the Dr. that Otis would not eat, would not bark, would not play with his toys, would not jump or run. His answer to me was that "Otis watched us pack the suitcases and leave and now is acting out because he thinks we will leave again." (We were gone for two weeks, but had a very good friend house-sit and keep Otis; she took him into the clinic while we were gone because he was doing so poorly.) The Dr. said that Otis would not open his mouth, and that it would cost me $90 to have him give Otis a shot to put him to sleep, then wake him up again, in order to look in his mouth. I asked about a tranquilizer that would help Otis to relax, Dr. W said he "guessed we could try that". The tranquilizer cost me $3. The Dr. said give Otis the pill, then bring him back in two hours and he would look in his mouth. We had already paid $1,555.00 since March 30th, including $3 per can (12 cans) for food that the doctor said Otis had to have.

I took Otis to another veterinarian, and they admitted that they did not do dental surgery and gave me the name of a veterinarian they highly recommended. The new vet immediately opened Otis's mouth, showed me his gums and where a tooth had been extracted. She went over Otis head-to-foot and Otis did not even whimper! She watched him walk after checking him really well, then told me that his neck and back were the problem, he was in so much pain that it hurt to bark, play, run and even to eat! His neck and back had been twisted, possibly from a fall. Otis was given a shot for the pain and pain pills to continue taking at home. Less than two days later, Otis was back to his old self.

My conclusion, among other things, is that Dr. Wethered was simply afraid of Otis, my 10 lb Shih Tuz. I don't know why he is a veterinarian, because he does not seem to even like animals, not just Otis, but others that came into the clinic while we were there.

I should have paid attention when I noticed the extreme employee turn-over at Northwest, but the veterinarians had been so good in the past.

I have recommended Northwest Animal Hospital to friends and family in the past, but no more.

5 stars Customer since 2011

When we board our cat Stewart we always he will be well looked after.

5 stars Verified customer

Very satisfactory!!