We have been taking Otis to Northwest Animal Hospital since 2008. When I took Otis in for a teeth cleaning on March 30th, Dr. Wethered was new to us. I received a call from the Dr. a couple of hours later that there was a tumor on my dogs tonsils that had to come off. I told him to do whatever it takes. In the 6 weeks since the surgery, Otis has been into the clinic three (3) times, and not once did Dr. Wethered look in his mouth, not once. I told the Dr. that Otis would not eat, would not bark, would not play with his toys, would not jump or run. His answer to me was that "Otis watched us pack the suitcases and leave and now is acting out because he thinks we will leave again." (We were gone for two weeks, but had a very good friend house-sit and keep Otis; she took him into the clinic while we were gone because he was doing so poorly.) The Dr. said that Otis would not open his mouth, and that it would cost me $90 to have him give Otis a shot to put him to sleep, then wake him up again, in order to look in his mouth. I asked about a tranquilizer that would help Otis to relax, Dr. W said he "guessed we could try that". The tranquilizer cost me $3. The Dr. said give Otis the pill, then bring him back in two hours and he would look in his mouth. We had already paid $1,555.00 since March 30th, including $3 per can (12 cans) for food that the doctor said Otis had to have.
I took Otis to another veterinarian, and they admitted that they did not do dental surgery and gave me the name of a veterinarian they highly recommended. The new vet immediately opened Otis's mouth, showed me his gums and where a tooth had been extracted. She went over Otis head-to-foot and Otis did not even whimper! She watched him walk after checking him really well, then told me that his neck and back were the problem, he was in so much pain that it hurt to bark, play, run and even to eat! His neck and back had been twisted, possibly from a fall. Otis was given a shot for the pain and pain pills to continue taking at home. Less than two days later, Otis was back to his old self.
My conclusion, among other things, is that Dr. Wethered was simply afraid of Otis, my 10 lb Shih Tuz. I don't know why he is a veterinarian, because he does not seem to even like animals, not just Otis, but others that came into the clinic while we were there.
I should have paid attention when I noticed the extreme employee turn-over at Northwest, but the veterinarians had been so good in the past.
I have recommended Northwest Animal Hospital to friends and family in the past, but no more.