I've had such positive experiences with this clinic. I had first reached out Spring 2021 with an urgent matter for my 9 year old pup who was having trouble urinating. My current vet at the time couldn't get her in for another week or two, and Northwest got her in the same day. I was so worried, and Dr. Green-Otero took such good care of her and put my mind at ease. I ended up switching her routine care over to Northwest because of that experience. We've had several health hiccups since then and I've always been able to get in touch with the office on short notice. They are extremely caring and I trust them.