34730 Pacific Hwy S
Federal Way, WA 98003

(253) 927-0660

Mon - Fri: 8:00AM - 7:00PM

Sat: 8:00AM - 1:00PM

Sun: Closed

98.8% would refer friends and family to us

4 stars Customer since 2022

I came in for a lymphatic drainage massage recommended by my lipo surgeon and so when I came in the receptionists were VERY nice and welcoming, understood why I would get this type of massage following lipo surgery, and said the therapists there were the best. While that part is true, the whole experience with my therapist was unwelcoming. She didn’t understand why I was there and said that these massages are for people who have had cancer surgeries and/or anything not relating to the vanity of my surgery. She kept making comments that made me feel judged for getting my lipo surgery such as “you’re supposed to have fat there you know? and people do all kinds of things to be skinny”. It might be true but it’s not really her place to say. It’s just unfortunate because she did an amazing job so I’m thankful for that and would’ve liked to come back. I got the vibe that she wouldn’t want to see me again whether it be for regular massages or not. Overall massage was good, but as for the experience, I would’ve hoped for a judgement free zone.

Northwest Wellness replied:

Thank you Juliana for your honest feedback and I am glad your experience with the front desk was a good one. I truly apologize for the comments made and will be talking with the therapist personally. We support our patients and strive to make Northwest Wellness a welcoming environment, free of judgement. I hope we will see you again soon.

5 stars Customer since 2021

Excellent communication, friendly & personable atmosphere

Northwest Wellness replied:

Thank you Susan for your feedback!

5 stars Customer since 2019

Always friendly and accommodating. Needed an adjustment right away because I was heading out of town. Within two hours I had an appointment and my pain was relieved.

Northwest Wellness replied:

Thank you for your feedback!

5 stars Customer since 2021

Very nice and friendly therapist.ans very skilled... I'm in the least pain that I've been in in a month.

Northwest Wellness replied:

Thank you for your feedback!

4 stars Customer since 2018

Been coming here for my massage, physical therapy and chiropractic needs and have always had good experiences. There was one time when I was injured during a service and Dr. Anderson was understanding and immediately wanted to get me in and help make it right. I also absolutely LOVE Dr. Herron and Dr. Parker - they are very friendly, knowledgeable and extremely easy to talk with. They are also super creative in how they address my concerns and are always willing to answer my questions. I continue to love coming here for my "alternative care" because of the convenience of having so many services in one location.

Northwest Wellness replied:

Thank you Raina for your feedback!

3 stars Verified customer

Chiropractor was great. The nice woman at the front desk needs to wear a mask. Especially while she is sitting under a sign saying masks are required.

Northwest Wellness replied:

Thank you for your feedback and we are pleased you were happy with your chiropractic service. The former receptionist had a medical waiver for the mask due to a health condition and we utilized the plastic dividers and social distancing when she was employed. All current employees wear masks in the office.

5 stars Customer since 2021

Dr. Megan Anderson is amazing! She definitely makes me feel better after my chiropractic visits with her.

Northwest Wellness replied:

Thank you Matthew for your feedback.

5 stars Customer since 2021

The staff is always so awesome.

Northwest Wellness replied:

Thank you for your feedback!

5 stars Customer since 2021

The therapy was very helpful! I will recommend PT to anyone who needs it.

Northwest Wellness replied:

Thank you for your feedback!

5 stars Customer since 2014

Excellent, as always.

Northwest Wellness replied:

Thank you for your feedback!

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