97.1% would refer friends and family to us

4 stars Verified customer

The staff is always very friendly and professional. I had to wait 35 minutes in the waiting room. This has happened to me before but it was in the exam room. Very frustrating but I have stayed because of Dr. Roberto deCastro as he takes time to discuss overall health and is very caring.

Northwest Womens Clinic, PC replied:

We appreciate your comments and apologize for the wait time. We try very hard to be on time but sometimes that is just not possible at a doctor's office due to emergencies etc. You are more than welcome to call the day of your appointment to see if the doctor is running on time, if not, then you usually you can arrive late to your appointment so you do not have to wait in the lobby. Hope this helps and thank you again.

5 stars Customer since 2014

Dr. Kyle is always great and I have been nothing but beyond impressed with everyone else at the Barnes location. Dr. Kyle's ob nurse Linda is amazing! She has the best personality and I look forward to seeing her as much as the doctor.

Northwest Womens Clinic, PC replied:

Thank you so much, Alysha. We feel the same about Dr. Kyle and Linda as well, we are very lucky to have them on our team here at NWWC.

1 stars Customer since 2014

Waited one hr to see the doctor, Rebecca Kyle. She then told me she then didn't have time to see me and to make another appointment. ... She Gave me pamphlets and said she would call me.... Still no follow up. Terrible. . I'm Dissapointed in heathcsre today. . All these clinics care about are women that are pregnant.

However The receptionist was extremely sweet.

Northwest Womens Clinic, PC replied:

Jesslin, we are so sorry you had a bad experience here at NWWC. We will make sure to give this to Rebecca Kyle so she is aware. I am happy to hear the receptionist was sweet as we try very hard to make every patient feel special. Thank you for your feedback.

5 stars Customer since 2012

I love Rhonda. She's very attentive and answers all my questions, big or small. I feel very comfortable going to her and her assistant Christa with all my needs. Thanks guys.

Northwest Womens Clinic, PC replied:

Andrea, thank you so much for taking the time to give us feedback! We love that you enjoy Rhonda and her nurse Krista! They are a great team. We look forward to continuing to help you with your medical needs.

5 stars Customer since 2012

Perfect Perfect Perfect!!!! As usual everything was great!

Northwest Womens Clinic, PC replied:

That is awesome, thank you!!

5 stars Verified customer

As a log-time patient, I was glad Dr. Enrique could conduct the visit without rushing.

Northwest Womens Clinic, PC replied:

Glad to hear it, thank you!

3 stars Verified customer

Overall, the clinic is easily accessible, clean, the front desk staff are pleasant, and there is a thoughtful waiting area with toys to keep children amused during the wait. I would actually highly recommend this clinic but for my negative experiences with one of the schedulers over the phone. This scheduler needs more training or a new field of work.

Northwest Womens Clinic, PC replied:

Thank you for the feedback. We will look into this and solve any scheduling problems we can! Glad everything else went great. We hope to see you again soon and hope to have those issues solved when we do.

1 stars Verified customer

Please read this with a grain of salt--the one star rating is ONLY for a specific telephone scheduler who I've unfortunately interacted with twice.

On the first occasion, she made me feel like an inconvenience because I needed to reschedule an appointment. The second time, she literally snorted, "I don't think so", when I asked for a same-day appointment with ANY provider at ANY location because I was given some grave news by the ultrasound tech. Her next "earliest opening" is apparently a full week later despite knowing the necessity of the visit. She did absolutely the least possible to help me in the most reluctant manner possible.

I only have to deal with the scheduler for a few minutes each time I need to make an appointment, but the experience is obnoxious enough that I might go to another office altogether despite the convenience of this location.

Northwest Womens Clinic, PC replied:

We are sorry you had a poor experience with our scheduler. We will make sure to retrain as we want all our patients to be treated with the care we ourselves would want. Thank you for the feedback!

5 stars Customer since 2012

Always a positive experience at the clinic. Staff are friendly and knowledgeable and always helpful. Dr Davies is amazing..!

Northwest Womens Clinic, PC replied:

So happy to hear, thank you so much! We love having you as a patient :)

4 stars Verified customer

Excellent patient service from check-in to check-out. All clinical staff are professional and take the time to answer all questions and concerns.

Northwest Womens Clinic, PC replied:

This makes us so happy! Thank you for giving us your feedback :)