Please read this with a grain of salt--the one star rating is ONLY for a specific telephone scheduler who I've unfortunately interacted with twice.
On the first occasion, she made me feel like an inconvenience because I needed to reschedule an appointment. The second time, she literally snorted, "I don't think so", when I asked for a same-day appointment with ANY provider at ANY location because I was given some grave news by the ultrasound tech. Her next "earliest opening" is apparently a full week later despite knowing the necessity of the visit. She did absolutely the least possible to help me in the most reluctant manner possible.
I only have to deal with the scheduler for a few minutes each time I need to make an appointment, but the experience is obnoxious enough that I might go to another office altogether despite the convenience of this location.