Reviews

Northwood Animal Hospital

5 stars Customer since 2012

Katie was treated like a princess and was such a good girl She loves everyone she saw

5 stars Customer since 2016

I love boarding my dog here. Friendly staff.

Northwood Animal Hospital replied:

Thank your for your five star review! Our team strives to providetop quality customer and client care. We look forward to seeing you and your furbaby in the future.

NAH Family

5 stars Customer since 2015

5 star

Northwood Animal Hospital replied:

Amy,

Thank your for your five star review! Our team strives to provide fiver star customer and client care. We look forward to seeing you and your furbaby in the future.

NAH Family

5 stars Customer since 2000

We are confident when we leave Sergei for board at NAH that he will receive excellent care and love.

Northwood Animal Hospital replied:

Ford Family,

Thank you for your kind review! Our team is thankful that you and Sergei are apart of the NAH Family! We look forward to seeing all of you in the future!

NAH Family

5 stars Customer since 2017

Very kind and helpful staff, it was nice that they offered my son coloring books to keep him occupied and that they helped me to my car.

Northwood Animal Hospital replied:

Jesse,

Thank you so much for your kind review! Our NAH team strives to provide our clients and patients with top-quality customer service and compassion! We appreciate you being apart of the NAH Family and we look forward to seeing you and furbabies in the future.

NAH Family

5 stars Customer since 2000

Dr. Clodfelter was awesome. Mulligan is not an easy patient and she was so kind and patient with him. It was a dream to be able to let him chill in the dog park and have his exam there. The techs were great as well. Would not go anywhere else with him. We thank you all. Elizabeth Walsh

Northwood Animal Hospital replied:

Walsh Family,

Thank you so much for your kind review! Our Doctors and staff strive to provide our clients and patients with top-quality customer service and compassion! We appreciate you being apart of the NAH Family and we look forward to seeing you and Mulligan in the future.

NAH Family

1 stars Customer since 2012

Quality care but unfortunately very strict prescription policies. You must use their pharmacy or pay a fee.

Northwood Animal Hospital replied:

Mr. and Mrs. Bodenheimer, Thank you for your feedback. As you and I have already spoken on the telephone in regards to this a few times, we really appreciate your opinion in regards to this. Unfortunately it would not be fair to waive this company policy for certain clients only. And also to be clear, clients do not have to use our pharmacy, we have to disagree with your statement there. Ultimately the good news is that thanks to the many different ways NAH can help clients with savings, you were able to move forward with your online prescription. Again thank you for your feedback --Jonathan M.

4 stars Customer since 2017

Very friendly staff

Northwood Animal Hospital replied:

Mrs. Cole,

We appreciate your kind words! Our Doctors and staff works hard to ensure we provide our clients and patients with 5-star customer service and passion!

NAH Family

3 stars Verified customer

I think that it is a professional practice. I understand that it is a business, and that the Veterinarians are professionals...but when certain tests, labs and procedures were done they did not "ask" us. They just did them as expected and then we are obviously stuck with a bill that is not what we planned for or asked for. We are still consumers and consumers have a choice...Not sure if we will come back.

Northwood Animal Hospital replied:

Dear Client, Thank you very much for your feedback. We value very much what was said and truly would like the opportunity to understand in more detail exactly what went on with your appointment. Here at NAH all of our Doctors and Staff are well aware that our policy is to listen to our clients needs, provide treatment options and then act on that, depending on the circumstances. My name is Jonathan Marquez, Practice Manager/Co-Owner of NAH and since your review came in as "Anonymous" it makes it hard to look into this. If you can please reach out to me by calling me at 336-887-2606 or by email at marquez@northwoodah.com rest assure that we will do anything we can to correct anything that might have not been handle as per our policies. As we do give our clients choices, and we are very well known for that in our community. I hope to hear back from you soon.--Jonathan M.

5 stars Customer since 2012

The staff here is wonderful. They have always taken excellent care of my dogs and I would highly recommend them to anyone.

Northwood Animal Hospital replied:

We appreciate your kind review! Our team works hard to provide our clients and patients with 5-star quality customer service and compassion! Thank you for being apart of the NAH Family! We look forward to seeing you and your furbabies in the future! -NAH

Family