I had an electrical problem with my Jeep Cherokee. The interior lights would not shut off, windows would not open and the doors would not unlock, and this was on a Friday. Not the best time to set up an appointment. But Northwoods got me in right away in the morning and gave me a car to use besides. By the end of the day the repairs were done and I was on my way. The employees are courteous and friendly, the place is clean, and the work done is very good. I would not hesitate to take any of my vehicles to Northwoods.