177 Otrobando Ave
Norwich, CT 06360

Mon: 8:00AM - 5:00PM

Tue: 8:00AM - 6:30PM

Wed: 8:00AM - 5:30PM

Thu: 8:00AM - 6:30PM

Fri: 8:00AM - 5:00PM

Sat: 8:00AM - 12:30PM

Sun: Closed

98.1% would refer friends and family to us

5 stars Customer since 2017


While the front of the building was under construction everyone was very nice.. Even came to the parking lot to help me in with my dog and the same on exiting. very nice . Wonderful practice.

5 stars Customer since 2018

It was my first time going and I felt like I have been going for years. Very professional, friendly staff.

5 stars Customer since 2017

Marley both enjoy everyone on staff! She is very comfortable with Dr. Pacheco and all the Vet Techs. She doesn't much like her temp taken but soon forgets and is back to her tail wagging and just kissing everyone. Thanks for everything! :)

5 stars Customer since 2018

We were new clients when we brought our Silkie chicken, Pearl in to your clinic. Unfortunately Pearl had died on the way to your office. I appreciated the sensitive way in which your staff greeted me and the respectful way in which they handled Pearl during the post mortem exam. I returned the next day with our Serama Hen, Rosebud, as she was showing the same signs of decline that Pearl had shown. Dr Satterfield

and your staff showed the same respect and professionalism to Rosebud as they had to Pearl. We were given antibiotics to treat her but unfortunately she died several days later. We were unable to have a necropsy performed because we were traveling to California and were not able to deliver the body to the UConn lab. We do not know what illness took the life of our dear chickens but are happy to say that the remaining chickens, Scarlett, Scout, Pickle, Roo and Chai are doing very well, healthy and very spunky! We so appreciated The follow up calls and the personal attention were so appreciated. Our chickens were and are very loved members of our family, and we treasure them as dearly as we do our cats and horses.

Thank you so much for your care and attention to our needs.

Nora Chamberlain

5 stars Customer since 2017

Dr. Satterfield and his staff are amazing! I'm always able to schedule appointments quickly, and my pets are cared for really well. Dr. Satterfield is very compassionate and concerned for the animals he treats, and follows up on them after they leave. He is also conscious of the expenses of vet care, and will help you figure out the best, cost-effective treatment

5 stars Customer since 2003

Please try as always

5 stars Customer since 2005

Staff are the best!

5 stars Customer since 2018

Excellent, was so pleased. Saw my dog not even one of their patients. Had an emergency. They have a new 24 emergency call vet!!!!!

5 stars Customer since 2007

Everyone at NVH is amazing!!! They take wonderful care of my pets and I appreciate all they have done for my dogs. Both of my dogs are older and have had several health problems. They are both alive and well thanks to the NVH team!!! I am so grateful:)

5 stars Customer since 1999

First time meeting the new Vet and he was fantastic. He really made me feel comfortable and willing to work with my pet.