i recently had a 4 hour appointment and once again, the doctors and staff made it so easy AND painless. I value their excellent work but I also value their kindness - i never feel intimidated or afraid to ask to sit up if i need a break - they offer soothing music and some some funny jokes too so all in all it's a lot like being at a party - if you don't count the drooling!! :) if you need dental help and are putting it off, I can tell you from personal experience, you will feel so much better after you go to this practice. And bc they care about how you feel and look, they add extra touches, in my recent case, brightening a natural tooth to match my new bridge - things like that make a big difference to me. i love these doctors, this staff, and this practice.