5stars for Melissa who gives an excellent Reiki session. She is so in tune and every time I see her we are able to peel the layers off of my guarded emotions. So therapeutic. I will definitely be back to see her.
However, 2 stars for my manicure. Yesterday was my first time getting a manicure and while I liked the price, when I came home there were so many bubbles in the nail color and uneven strokes of color, I honestly could have done it better myself. Tanya was pleasant but she needs more training in how to give a proper manicure.
Is like to start off by saying I came in contact with 3 girls and all were amazing, friendly and professional. I started my haircut off with a new girl. It was obvious to me that she was fresh from school when she had another girl check her cut. All of which I had no problem with. I wanted layers and a bang and had a few critiques in which another girl came over and made more cuts. I started to feel a bit like a guinea pig but I understood the situation. When my cut was finally done I was charged 58 dollars!! Which I thought was very high and didn't remember paying last time. I had a cut and dry but no product.
We made an appointment earlier in the day and arrived with my two girls, one was getting her hair cut. When David saw how long my daughters hair was, and heard that she wanted a short haircut, he took care of us. He showed us pictures of cuts, and checked in with my daughter to see if she liked it. The team was so sweet to all of us. While my younger daughter waited one of the staff offered to braid her hair, it was so kind. We felt very very well taken care of. We can't wait to go back. Very professional, very fun staff. We had a great experience.
I am always pleased with my visits to NOVA. Most of the time I call on the day or a couple days before I need a service and I have always been accommodated. Everyone is very friendly . they have also cut my 11-year old daughter's hair with excellent results.