100.0% would refer friends and family to us

5 stars Verified customer

As always the service, price, and bonhomie is as it always is. A problem which as a layman I thought was a transmission one was discovered by Scott to be a rear brake one. As always Scott made sure of my transmission concerns. What is so cool about doing business with Scott I never get the feeling that there's a taxi meter running upping the price of the work. The estimate is given and adhered to.

1 stars Verified customer

Always happy with the service we get from Novato Auto Service.

5 stars Customer since 2007

great service!

5 stars Customer since 2004

Fantastic as always. I have filled out a questionnaire for the Bay Area Consumers Check Book providing this same review.

5 stars Customer since 2014

Scott is my go to person for servicing my car since I moved to Novato 4 years ago. He is very knowledgeable and gives good advice. I trust him to do a good job and not try to sell me anything I don't need!!

5 stars Customer since 2005

Always the BEST

5 stars Customer since 2013

Novato Auto Service is a part of our family - the part we enjoy seeing! Scott and the team are courteous and professional and have always treated us and our vehicles with care and an attention to detail.

5 stars Customer since 2011

Have gone to Scott and his team for many years with all three of our cars. I tried several others in Novato before Scott and none can hold a candle to their quality. They are friendly, fair and accommodating. They also have a clean and comfortable waiting room with tv, daily newspaper and magazines. They are terrific. Try them. You won't be sorry.

5 stars Verified customer

Their service has been always exceptional. Quite often they go above and beyond to solve a problem . We will return to them as we have in the past .

5 stars Customer since 2007

Great service as always