I always am greeted with friendly, smiling faces at the front desk. Maisy has become a difficult patient at the clinic but everyone is very patient and kind with her and me too. I could not ask for better treatment. I like the "auto" system set up to keep track after surgery...the send a photo of the incision (for instance) is very time saving and gave me peace of mind after her surgery. Several calls to check on her status was thoughtful too. It made the stressful experience much easier to manage. Thank you to the great doctors and wonderful staff!