The staff at Nuevo Hospital, went above & beyond to help me yesterday! My dog ripped her e-collar to shreds & I desperately needed another...along with help putting it on her, since she's a big girl. One of your staff members in particular, came out & put the new collar on her for me. She was so nice & sweet towards my puppy!! She also kept her calm for me while I paid! Another let me puppy sample a treat. They were all incredibly nice! I will definitely come back again for all of my dog needs!
This was the first time we had boarded our dog. Since he was a rescue dog we didn't want him to feel that he had been abandoned again. However, the staff was excellent with him. They did a great job and our fears were alleviated when we came home to a happy dog! The staff goes above and beyond!. Truly a wonderful experience. I would not hesitate to use them again if I had boarding needs!