It was easier than I thought to come to the Saturday Vaccine Day. Good thing there was not a line and the form was easy to fill-out. The only negative thing I experienced was that there was a lack of explanation for what was going to be given to my 3 month old puppy. I knew he already had a bordetella shot given from the shelter (intranasal) but the nurse that was giving shots said if it were her... she would do another shot.. but I, the pet owner, was not spoken directly to or was offered an explanation. I was only asked to pay then proceed. I hope you guys could please keep the owner well informed about what you're about to do to the pet - good or bad.
Nuevo animal hospital was gentle and understanding when my scared dog did not want to cooperate during her exam. The nurses were kind and the prices were fair. If any of my other animals need a vet, I will surely come back.
The staff was very friendly and helpful. The girls were sweet. The vet was rude! Kept telling us LIKE I SAID and did not show any compassion at all. We will not be going back unless it is an emergency.