When I arrived it was warm only to find out after getting foils in my hair it was over 85 degrees per the ac repair man. I asked why they would not call the clients to inform them so they can decide if they want to sit in this heat indoors.....I was told they never close....well I don't think it would be closing but just good customer service to let the customers know. I certainly would have rescheduled instead of paying $100 plus tip for a partial highlight. I conveyed this to the stylist and the front desk but nobody seemed to even appreciate the feedback. Nor were they even apologetic....not one I am sorry for the inconvenience. Seems almost like an air of attitude in the salon versus good customer service.
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