From the first day at the consultation, the staff was very respectful of your time and treat you very nicely. I was able to finish and saw Dr Peterson within the 2 hour window they promised. The financial advisor went above and beyond to explain everything to me the day of my consultation. They worked very closely with my optometrist to ensure great communication and made sure that the appointments were scheduled. Even though my surgery was not for another 2.5 weeks, they sent my prescription to the pharmacy the same day I got my consultation. On day of surgery, they were very helpful and made sure to explain everything to me and what to expect. Dr Parikh was so sweet and great at answering any question prior to the surgery and explained all the steps while performing the surgery, which personally put me at ease. John Brunsell, the executive director came in before the surgery and introduced himself. John also helped the technicians to medicate my husband and I and I remember him saying that he tries to come down from his office on surgery day to help as much as he can, they truly have a great team work ethics. The next day follow was done at NVISION due to my optometrist being out of town, I saw Dr Peterson and even though it was a Saturday and I was the last person there, I did not feel rushed. They are truly amazing and make you feel important. I truly appreciate everything they have done and would highly recommend them, such a great experience.