Doctors were great! Professional and answered all my questions regarding my concerns for having a second surgery. Completely satisfied with the results of procedure. Their guarantee is the best! On the flip side, The front desk staff was not very personable. I was sent home after my surgery with someone else’s file and kit. When they called they made me feel like it was my fault. I could barely see walking out and was on Xanax let alone looking at any paperwork or kits. I just took what they handed me. I live over an hour away and instead of just saying it was their fault and for me to just keep the extra bottle of vitamins and eye drops and giving the other patient a new kit and reprinting paperwork, I had to drive back down the following week and return the vitamins, eye drops and paperwork. Disappointing in that regard. I have recommend several people to NVision and they all are very happy with their results as well.