91.6% would refer friends and family to us

4 stars Customer since 2017

Medically, due to Dr. Burns, my experience seems to have been very good.

Office management (not girls in office) was terrible. Scheduling of patients was

miserable, and visit information the same, No advice as to duration of visit or info

regarding dilation. Might have arrived to appt. with no ability to drive home.

Remote management does not seem to work and closing of this office may be best

although I am glad it was here for my experience.

5 stars Customer since 2018

Everything great except the waiting period. You schedule to many people at the same time. One day I waited for two hours which is unacceptable. Other offices are more respectful of their patients.

5 stars Customer since 2017

INVISION eye professionals were communicative, efficient, professional, skilled and very much appreciated.

Terry R. Hicks, D.V.M.

5 stars Customer since 2017

Very caring

5 stars Customer since 2017

Procedure was a “piece of cale* fantastic professionals

5 stars Customer since 2017

Dr Burns and his staff are fantastic! They made this whole process completely pain-free. 24 hours after my LASIK, I have perfect vision. THANK YOU!

3 stars Verified customer

Took to long for my appointment. Over 3 hours.

NVISION Eye Centers Palm Desert replied:

Hello, thank you for taking the time to share feedback on your recent visit. At NVISION, we pride ourselves on providing the best patient care experience possible and apologize for the frustrating wait time. We understand that your time is valuable and will work with our center's staff to review our scheduling process to ensure we're delivering on our commitment as well as keeping wait times to a minimum. Thank you again.

5 stars Verified customer

I thought everyone was extremely helpful, professional and answered my questions when ever asked. They were very thorough in testing. My counselor Brenda helped me whenever I had a concern.

5 stars Customer since 2017

From my first appointment to the surgery everything was excellent!!

5 stars Verified customer

great service in and out quick and 20/20 vision the next day.