I got my appt. time wrong and arrived 20 minutes late. The receptionist was so sweet, she gave me options and I asked to wait to see the Dr. she said they would try to fit me in. I didn’t wait that long. I love that they had a cat waiting area. The exam room was spotless and I love he idea of the half door.
Dr.Johnson was very knowledgeable, gave me choices and answered all questions. Prices were given up front and payment was in the exam room! Easy!
Dr. Johnson is always excellent, thorough, and compassionate in his care of our dogs. This appointment was no exception. The tech gave a Rabies booster and we were good to go. We have been taking our dogs to NE Animal Care Hospital for over 13 years. Services have included routine checkups, surgeries, teeth cleanings, and boarding. There are never hidden costs and procedures are always explained with all our questions getting answered.
As a former veterinary technician myself, I am very picky about the practice to whom I trust my pets care. I tried NW Animal Care because of multiple references from the Nextdoor online community group. After the first visit I don't hesitate to recommend this practice myself.
The practice is extremely clean and inviting, the staff friendly and helpful. Multiple staff stopped to engage me and offer breed advise as we spoke about my inexperience with Blue Heelers. I appreciate Dr. Purdee's straight forward approach to developing my dog's treatment plan. Savings on diagnosis costs were identified, and a scope of treatment options were discussed that could meet my resource limitations while still providing solid care for my dog's illness. Overall I am very pleased, and look forward to many years of association with this practice.
We had an awesome visit. It was wonderful to have a no stress experience for my critters. Banshee is a wild child and Joker is terribly emotional. They came through it with no fear. You guys do a great job!