I was very pleased with my first two visits. I thought Dr. Kakosian and his staff were friendly and attentive. I recently went for an Invisalign follow-up and was taken aback by Dr. Kakosian’s demeanor; I thought he treated me rather rudely and with haste. No how are you, how is the treatment going, etc. He seemed irritated and annoyed and asked why I came for the appointment. I was confused because I was told to schedule two month follow-ups to assess my Invisalign progress. Anyways, he might’ve just had a bad day or wasn’t in the best of moods but I’m writing this because as a patient, I would like to be treated kindly and respectfully as I treat my providers. It ruined my day afterwards to be honest.
Otherwise I’m satisfied with my care so far, I just hope to be treated well for my subsequent visits.