97.2% would refer friends and family to us

5 stars Customer since 2013

She was good did exactly.what I wanted and didn't try to do anything more. I was disappointed that I had a coupon get refused. Would recommend when making appts to ask about coupon to advise if eligible for the service. Accommodate clients is ultimately 'service'!.

5 stars Verified customer

Emily is spectacular. She is a talented stylist, who works hard to keep up with trends and techniques. She is also a wonderful person. I love her!

4 stars Customer since 2020

My first visit to NY NY Salon was Thursday 2/6/2020. The salon is beautiful. Everyone there was very nice, and welcoming. I had 2 services done. Ryan styled my hair. He did a very good job. Was great about communicating with me about what he was doing. Very satisfied with the outcome. I also had a Brisa gel manicure. The young woman (I'm sorry I forgot her name) who did the service was also very nice and explained everything she was going to do. I liked the end result, but unfortunately the nails are already lifting 2 days later. Having paid $75+ for the service, I feel very disappointed. Won't be getting another gel manicure, but will definitely come back for the hair style.

5 stars Customer since 2020

Lacey did an incredible job. She was thorough with the consult and did exactly what we discussed. I love how my hair turned out and would definitely return.

New York New York Salon & Spa replied:

Lauren, thank you for this awesome review about Lacey. We are so happy to have her here at the salon with us. We look forward to seeing you at your next appointment!

5 stars Customer since 2020

Elise was so helpful in helping me to decide what to do with my hair. I am very pleased with how it turned out I will definitely be back.

New York New York Salon & Spa replied:

Shirley, we are so happy to hear about your experience with Elise. Thank you for this review and we look forward to seeing you again!

5 stars Customer since 2000

Spending any time here is a mini-vacation. Mary Louise and her staff make you feel cared for and attended to and nothing is asked of you but to relax. That my haircut is exceptional -- makes the most out of my natural curl but looks professional at the same time -- is an added bonus.

New York New York Salon & Spa replied:

Kate, thank you for leaving such a wonderful review! A mini-vacation is exactly what we want our guests to feel when they walk in for their appointments. We look forward to taking care of you again soon!

4 stars Customer since 2020

As a new client, I was a bit nervous. Amanda was welcoming and I was able to relax quickly. She looked at the pictures of what I wanted, and explained that it may be necessary to complete in several sessions to protect my hair. First step looks great, ash blonde with no brassy noted. Her scalp massage was amazing! She informed me of other services offered at NYNY, and was able to direct me to shampoo and conditioners for my newly treated hair, and I bought shampoo and conditioner for my daughter's dry scalp. I will return in 3 months for touch up and round 2.

New York New York Salon & Spa replied:

Kara, thank you so much for taking your time to leave this review about your experience with Amanda! She truly is talented at what she does and we are so lucky to have her with us! We look forward to seeing you again soon!

5 stars Customer since 2018

Lovely, relaxing

New York New York Salon & Spa replied:

Beth, we're glad you enjoyed your facial and we hope to see you back again soon!

5 stars Customer since 2009

This was a very relaxing massage...highly recommend treating yourself or someone else to this experience.

New York New York Salon & Spa replied:

We're thrilled to hear about your experience with Trena! Thank you for taking the time to leave this review. We look forward to seeing you again soon!

5 stars Customer since 2020

My first time . . . really enjoyed the message and will book again!

New York New York Salon & Spa replied:

Mike, thank you so much for the review! We look forward to taking care of you again soon.

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