My experience at Oaks was, as always, wonderful. Dobby is a young, exuberant and over-zealous dog. I know he is not easy to deal with and while the techs and vets could easily just restrain him and force him to be still while they do what they need to, they instead praise him and teach him how to cope and relax while they do what they need to. I can hear them in the back praising him and talking to him while drawing blood and getting other samples. He loves going to Oaks and always greets the staff as friends, as they do him. Thank you Oaks for making my dog’s experience at the vet positive.