Thought I posted a review but it seemed to go on Facebook. My first time at this spa with Doug for a 90 minute Swedish massage which was wonderful. Doug treated me with great care and took care of my rapidly aging body. I will be back. The front desk could use some help however. The poor person working it had to take reservations on the phone, check me in and other clients and take me to the dressing room. I felt very awkward being in a new place for the first time. Someone should greet people and show them around and inform them of all the services available. I had problems with the locker till I tried a different one - thought I was doing something wrong - didn't know I could use a sauna which Doug informed me of. The place is so vast and has so many wonderful things, it would be nice if someone took you around and truly made you feel welcome. I will be back for Doug.