94.7% would refer friends and family to us

3 stars Verified customer

Dr Mooken is amazing would recommend her a million times. The insurance lady they have working there is awful, If you put a deposit down for any treatment and insurance covers it at 100% don’t expect your money back.I believe her name is Lisa she never returns phone calls or answers the phone.

Dallas OBGYN, PA replied:

Thank you for taking the time to leave a review of our practice. Unfortunately, we have an opening in our insurance department and we are curious who you spoke to as we never "keep" your deposit if your insurance has paid at 100%. Refunds are sent 30 days after you have a true credit on your account. Please feel free to discuss this with your physician or ask to speak to the Officei Manager, Lisa.

5 stars Customer since 2013

Dr. Mooken is a highly skilled gynecologist who listens, explains thoroughly and has compassion for her patients. I will recommend her without hesitation.

1 stars Customer since 2017

The time I was checking and seeing the doctor was too late and the staff was not very helpful she didn't explain it to me what was the reason

Dallas OBGYN, PA replied:

At Dallas OBGYN, PA, we strive to provide patients with excellent care, from check-in to billing and everything in between. We take any concerns about less than excellent care seriously. We also take patient privacy regulations very seriously, and therefore we cannot address any specific issue online. We encourage those with questions or concerns to contact the physician and/or manager directly 972.566.7009 press option 1.

5 stars Customer since 2007

My experience is always positive .

5 stars Customer since 2006

I have been seeing Culpepper for 20 years and still love and trust her.

5 stars Customer since 2016

Dr. Clark is patient and treats you in the proper patient and physician manner.

5 stars Customer since 2008

Love Dr. Clark and her staff. Been going to Dr. Clark for many many years.

3 stars Verified customer

I love my doctor! She’s amazing! On the other hand the office staff isn’t so great. They seem very unorganized and it doesn’t seem like teamwork is there, like everyone is out of the loop. I’ve been trying to reach the nurse regarding a prescription that’s doctor prescribed me a week and ago that wasn’t sent to the pharmacy. I also had questions and concerns regarding an appointment for blood work that was scheduled without my knowledge and I had blood work a few days prior. (I just wanted to make sure the appointment wasn’t a mistake and was needed) I have yet to receive a call back or a message, I’ve been calling the office and leaving messages.

Dallas OBGYN, PA replied:

Thank you for taking the time to leave a review regarding your experience. Please call the office and ask to speak to the office manager as soon as possible.

5 stars Verified customer

Dr. Dinh is awesome and explains things very well.

3 stars Verified customer

While I realize my appointment was nearing the end of the year, and I’m sure the staff was busy, but it’s always courteous to say hello. If I had not initiated that, it would not have happened.

I waited 30 minutes, if I didn’t ask when I would be seen, I wonder how long would I have sat there.

Dallas OBGYN, PA replied:

Thank you for taking the time to leave a review of your experience. Please contact our office manager as soon as possible so that we may address your experience with the specific employee. We want every patient to be treated and greeted in a friendly professional manner.

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