As soon as I come in the office I feel welcome. The orchids on the table & the fish in the aquarium looks beautiful & have calm my un easy feeling & mind. Being a new patient that was important for me. I was excited at the same time nervous to meet Dr Mehr Poulad, he is gentle, funny, & patiently explain what I needed to know. His assistant, Kaliegh, is wonderfull, kind, & patient with me. I was nervous But the whole team made it better from the time I went in to the end of my appointment
Serena is wonderfully awesome, thorough, patient, thoughtful, excellent hygienist ( my friend told me that if I find a hygienist that does work hands on & not just relie in the machine, said "stay with her").
I think I & my family is in good hands of OCEAN DENTAL TEAM.
All the staff are so warm and friendly! Great orientation for new visitors. I like how they engage with me and incorporate me into the experience. My highlight is how they show me what was just done with a mirror.
One of Your receptionist needs a major attitude check! This is not the first time something has occured with her in person or through a phone call. She was Extremely rude to my children for touching the aquarium tank. They were not tapping or banging the glass and I was 100% attentive to them! FYI I didn't say anything to be polite as there were other clients there. Next time she should ask the PARENT not the children directly if she "thinks" there's a "problem".
Touching the glass! COME ON!!
I give a 10 for recommendation because I appreciate the kindness and patience given to my family, expecially my children with the gigenist and Dentist.