I would rate Dr. Robson as 5 Star. However, the tech I had would get 0 Stars. She had a snotty attitude which I did not appreciate. I would use her name in this review but she was not wearing a name tag. As for the clinic in general, I am very disappointed at the direction OAC is going. I've been a client for probably about 15 years and now it seems you think your clients have money to burn. For the longest time I paid $10.00 for a sanitary shave for my cat. Then it jumped from $10.00 to $26.00 (quite an increase). Then the straw that broke the camel's back was when the charge went to $27.00 so I guess you figured you just had to squeeze another dollar out of me. I understand price increases but a jump from $10.00 to $26.00 to $27.00 is nothing short of gouging. There's a website here in Sun Lakes that people can post on to ask for recommendations on services they need. People also post the names of service providers to stay clear of. Someone posted that they were new to the area and wanted recommendations for a vet clinic. Not one good word about Ocotillo Animal Clinic. Several posted to stay away from OAC because you're "all about the money". I guess you have to pay for your remodel somehow. And, speaking of the remodel, was the designer color blind? "Prison green" walls in the exam rooms create a dismal, gloomy atmosphere and are not at all inviting. If it weren't for Dr. Robson, who I think is fantastic, I would have left this practice a long time ago.