97.9% would refer friends and family to us

4 stars Verified customer

We loved Ocotillo Animal Clinic! They took great care of my German Shepard while we were on vacation. I only rated 4 stars because they said they were going to email me pictures of her but they didn't. During her stay, we had them give her a bath, brushing, and nail trim. They did a great job with keeping her clean and healthy! Would recommend this place!

Ocotillo Animal Clinic replied:

Thank you. We are glad your fur-baby enjoyed their stay with us.

5 stars Verified customer

Thank you Dr. Lister for answering all our questions!

Ocotillo Animal Clinic replied:

We will let Dr. Lister know that you said thank you. Please let us know if you need anything else.

5 stars Customer since 2014

Thank you for the excellent care you provided to Bree.

Ocotillo Animal Clinic replied:

Your welcome Beverly!! Thank you for the support.

5 stars Customer since 2017

Very friendly staff. My dog was scared on our first visit and adjusted smoothly when we returned time and time again because of their kindness and patience. I recently dropped my dog off to them for the weekend and when I picked him up he was just as happy and obedient as ever. I always recommend Ocotillo Animal Clinic to my family members and friends because I trust them fully to take care of my dog.

Ocotillo Animal Clinic replied:

Thank you so much for the wonderful review Allison. We enjoy the time we get to spend we get to spend with Rambo. Please let us know if you need anything else.

5 stars Customer since 2017

The stsff wss great. They went far snd beyond to accommodate our needs for Samariah with her being so aggressive.

Ocotillo Animal Clinic replied:

Thank you so much for the review. We are glade to hear that we were able to help you out.

5 stars Verified customer

Great service

Ocotillo Animal Clinic replied:

Thank you for the review!!

5 stars Verified customer

My dog had a great experience and so did I.

Ocotillo Animal Clinic replied:

We are very happy to hear that you both had a great experience with us. Please let us know if there is anything else we can do for you.

1 stars Verified customer

I would rate Dr. Robson as 5 Star. However, the tech I had would get 0 Stars. She had a snotty attitude which I did not appreciate. I would use her name in this review but she was not wearing a name tag. As for the clinic in general, I am very disappointed at the direction OAC is going. I've been a client for probably about 15 years and now it seems you think your clients have money to burn. For the longest time I paid $10.00 for a sanitary shave for my cat. Then it jumped from $10.00 to $26.00 (quite an increase). Then the straw that broke the camel's back was when the charge went to $27.00 so I guess you figured you just had to squeeze another dollar out of me. I understand price increases but a jump from $10.00 to $26.00 to $27.00 is nothing short of gouging. There's a website here in Sun Lakes that people can post on to ask for recommendations on services they need. People also post the names of service providers to stay clear of. Someone posted that they were new to the area and wanted recommendations for a vet clinic. Not one good word about Ocotillo Animal Clinic. Several posted to stay away from OAC because you're "all about the money". I guess you have to pay for your remodel somehow. And, speaking of the remodel, was the designer color blind? "Prison green" walls in the exam rooms create a dismal, gloomy atmosphere and are not at all inviting. If it weren't for Dr. Robson, who I think is fantastic, I would have left this practice a long time ago.

Ocotillo Animal Clinic replied:

We are Very sorry you don't like the color. If it is an issue with the price increase please call Lori M-F between 8am and 5pm and talk with her about the increase. Please let us know if you need anything else.

5 stars Customer since 2016

My dog is highly anxious. The staff here are great at getting him calmed down and providing a comprehensive exam. Everyone is friendly, helpful and knowledgeable.

Ocotillo Animal Clinic replied:

Thank you so much for the wonderful review. We are happy to hear that he does so well here.

5 stars Verified customer

Great care. We can tell Abi was treated well during her boarding stay.

Ocotillo Animal Clinic replied:

Abi was she good while she was here. We miss her already. Please let us know if there is anything else we can do.