Katie, as always, is very professional and demonstrates a high level of compassion and caring for me during my dental visits. I appreciate her responsiveness to the health of my teeth.
I am not pleased with the turnover of dentists and replacement with those that lack a proper bedside manner. If my usual dentist or hygienist are unavailable on the day of my visit, a courtesy call would be expected to give me the option of rescheduling when they are available.
One particular dental assistant, Dylan, needs to be fired for his lack of professionalism, poor communication with me, and blatant disregard for my concerns about COVID-19 and the policies and procedures that Ogden Valley Dental follows. He dismissed my questions and concerns as trivial which I find deplorable.