I saw Johana, the service was OK, but my hair did not at all turn out how I wanted and I was there for about 4 hours. I understand the process for balayage can take a long time but I feel like I was waiting around a lot while she worked on someone else's hair. Also at the time of booking I was not told I would need to be there for almost 4 hours on a Saturday. I have three kids so for me to be gone that long is something I need to be aware way ahead of time so I can plan accordingly. If I would have been told the process takes that long I would have probably not gone in. My whole day was spent sitting at the salon to leave with my hair looking nothing like what I wanted. By the time it was done I was so eager to leave that I did not give the feedback to Johana. My hair looks more like I got all over highlights and less like balayage and the color is barely noticeable. I would be willing to come in a see if someone can fix it, Stacy did great work on my hair before. I am sure Johana does great work as well, It just was not what I was looking for.