97.0% would refer friends and family to us

5 stars Verified customer

Excellent personalized care and service.

5 stars Verified customer

Once we got to the right place (due to all the construction at OSU) everything went just fine. Dr. Hopkins and his staff were wonderful.

4 stars Verified customer

Students were really nice and clear with information and instructions. Dr. Flom provided clear and to the point information also,

Thanks

5 stars Verified customer

I was well taken care of.

Thank you.

5 stars Verified customer

Very thorough and professional

5 stars Verified customer

Very efficient service at the eyewear store. Friendly and professional. Found just what I was looking for.

3 stars Verified customer

I really like going to OSU’s Optometry Services but I don’t know if I will go back to the main campus branch. I arrived early as requested and was checked in on time by the greatest person ever on the 1st floor (I wish I noticed her name because she was so nice), but then I sat in the waiting area for 15 minutes waiting to be called back. No one told me that my clinician was running late so I left and tried to reschedule my appointment since I had to take time off work to go and I wouldn’t have time to pick out glasses in the same visit. The woman at the front desk on the 1st floor was super lovely and called up and convinced me to go back up but it was a little awkward. I know that running behind is normal for most, if not all appointments in the OSU system, but it’s inconsiderate to ask patients to arrive early and then to not let them know when you’re running late.

5 stars Verified customer

Friendly, courteous, knowledgeable staff. Top notch.

5 stars Verified customer

Intern was so sweet and knowledgeable!! The glasses selection was great! Overall great experience!

4 stars Verified customer

Very friendly staff, made me feel comfortable during the whole exam.

Also in Columbus

Veterinary

Health & Harmony Animal Hospital

5 stars 1302 reviews

I was so happy with the service I received from Health & Harmony! My cat Winston is the light of my life and as an overly concerned mom, I am pleased to say that the staff was very reassuring about every single one of my concerns. During the pre-appointment check in, I listed nearly 10 different concerns with Winston, and Health and Harmony took the time to give me very detailed, professional opinions that put my mind at easy. I couldn’t imagine ever taking Winston to any other vet or animal hospital. And their communication with their clients is on point! I received confirmation text messages to remind me and help me prepare for the appointment, as well as after visit summaries AND additional information/resources about my main concerns. I literally don’t know what they could have done differently to make me any more satisfied with my overall experience. Health and Harmony has set my standards really high and I can’t recommend them enough. Seriously people, this is the place to take your fur babies! Bonus: Also, the staff was so friendly and relatable! I just moved here about a year ago and they were some of the nicest people I’ve met in Columbus.
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