97.0% would refer friends and family to us

5 stars Verified customer

My appointment started right on time and lasted about an hour. Some issues I was experiencing were addressed and we were able to problem solve solutions that worked for me. During the exam, I asked some questions about the different tests. All of my questions were answered with enthusiasm. I am very happy with the experience.

1 stars Verified customer

Reasons for low rating: Takes 2 hours (3-5pm) for a contact lense fitting. The student I worked with was very short and in a hurry to get me out, so much so that she told me I was all set to go without taking me to the checkout counter to pay my deductible, so I had to call back myself and pay over the phone. Still waiting for my trial pair of lenses to come in on a very common brand (pure vision)

3 stars Verified customer

The exam itself was awesome, the student was really awesome and understood everything very well. I came in early and they were able to give me an earlier appointment, the problem I had was when it came to actually getting glasses. Even tho I was waiting in line to be seen, people behind me were getting called up before me, I don't know if I was being ignored or what. Then after someone finally noticed me and showed me to the available frames for me, the wait to get fitted was even longer. There were many people waiting to get helped but it seems like the people who were getting fitted and all that were people who just walked in and the people that were waiting had to keep waiting. I watched 3 people come in after me and leave before me because they got fast help. While me and another woman had to keep waiting even tho we have both been waiting for almost 30 minutes. After I finally got help, she told me, it would take a month to get my glasses, when literally EVERYONE in front of me was told it would be 2 weeks before they get there's.. the woman who went in front of me had the exact same insurance as me and another person who went before me was also an OSU student. Why is my wait twice as long to get my glasses? My prescription is not very strong, I'm not getting anything fancy, just basic lenses and basic frames... An eye appointment is not supposed to take three and a half hours and the exam itself was only an hour and forty minutes...

4 stars Verified customer

I was treated wonderfully. Caring, considerate, thorough individuals working there.

4 stars Verified customer

everyone was kind and accomadating.

5 stars Verified customer

Everyone I encountered was so nice and helpful.

5 stars Verified customer

Always a great and thorough exam, with cutting-edge equipment and more choices than you'll find anywhere else.

5 stars Verified customer

As always, nice folks, prompt service, great student and instructor.

5 stars Verified customer

It was my first eye exam EVER and it was a great experience. I felt comfortable knowing I was being helped by such a knowledgeable student of optometry. I also loved being part of the teaching process for the student. Two thumbs up!!

5 stars Verified customer

great service