75.0% would refer friends and family to us

1 stars Customer since 2015

Technician came out three times, was not able to address my washing machine problem, but I ended up spending $75 + $261 + $75 and my washing machine is still stopping in the middle of every wash cycle.

Technician was not helpful nor sympathetic and did not help me make a good decision to buy a new washing machine before wasting all this money.

5 stars Customer since 2015

He was honest fair and kind. I was so grateful!

4 stars Customer since 2015

The gentleman can rather quickly to view my circumstances with a tenant's stove/oven. He got a price on the replacement part and together we agreed that the price of the part and the installation was not worth it because of the age of the appliance. He was very polite, and his charge for the service call was about 1/2 of the "big" appliance service centers. I would definitely call them again.

3 stars Customer since 2015

Really was nothing to do but plug in the refrigerator and wait to see if it is working properly. Will call back on Thursday to find out what the results are.

5 stars Verified customer

Friendly service. Fridge works like new.

5 stars Customer since 2015

This is the 2nd time I am dealing with Ngandu. Once with my mom and then with myself. I appreciate his style of work and most of all his honesty in trying to help his customers. He was able to diagnose my issue and take care of it with me not having to purchase another refrigerator. I would highly recommend him to anyone I know.


5 stars Customer since 2015

Third time using okapi, and have been very happy every time. Fair priced, fast and knowledgeable. Definitely recommend.

5 stars Customer since 2015

great fast service !

5 stars Customer since 2015

Professional experience from start to finish. Completely satisfied with the service rendered! Thank you.

4 stars Verified customer

On time. Service was excellent. No complaints.