99.6% would refer friends and family to us

5 stars Customer since 2003

rob was very helpful!

5 stars Verified customer

I have been going here for over twenty years and they still just do things right. Just what you want from anyone who works on your vehicles. Thanks again!

OK Tire & Automotive replied:

I have been here since 1976 and it has been a great ride. We will always look for ways to deliver to our customers the very best personalized service. Thank you. Tim

5 stars Customer since 2014

Great service as always!

OK Tire & Automotive replied:

Thanks Michael. We are always pleased to hear your experience was positive. Tim

5 stars Customer since 2017

I would like to start by saying that this is an update to my previous review. My car was brought back to OK Tire on Thursday, Feb 15, 2018 and I am very very pleased to say that everything has been taken care of and my car is running smoothly once again! Tim took great care of me and personally handled the situation. It is a great feeling as a customer to be heard when you have a concern, and a positive resolution can be achieved. I will absolutely be bringing my car here in the future!

OK Tire & Automotive replied:

Thank you Susan for allowing us to make things right. Tim

5 stars Customer since 2015

The guys are always nice, polite and kind when work is needed. A little pricey, but overall..excellent!!

OK Tire & Automotive replied:

Thank you for the "excellent" grade.

3 stars Customer since 2017

I brought my car back in because my front brakes, which were fixed in December 2017, we making noise again; as well as my tire pressure light was on for the past few weeks (since i brought it in for the back brakes in Jan 2018), and I needed a diagnostic done of my A/C compressor. Usually I am called before any work is done. This time, I was not called (maybe because the brakes were under warranty) and the repairs we being done; as well as the part for the A/C unit was ordered before consulting with me. After I got my car back, my tire pressure light was still on (eventhough my paperwork stated the tires were taken care of), and within an hour the front brakes were starting to "grind" again. Not very happy right now.

OK Tire & Automotive replied:

So sorry for our poor performance. My sincere apologies. We have spoken about this issue and we will be picking your car up tomorrow AM. I am confident we will resolve this issue to your satisfaction. Tim

5 stars Customer since 2017

As always they provide excellent service. The only thing I have to say is someone was supposed to come at 8 to pick up my car. It wasn’t done. I had to call twice. I would have appreciated a call saying hey we’ve got a guy out and we’re running late. Other than that they are the best!!

OK Tire & Automotive replied:

Your expectation of a phone call is 100% correct. The problems that we encounter during the day should not become your problem. We have discussed the issue and I thank you for calling it to my attention. Tim

5 stars Customer since 2015

I absolutely love OK tires. I work long hours and their pick up service is invaluable! While I'm at work they pick up my car and drop it off again. I can't tell you how much I appreciate that. Their customer service is excellent and not like the other automotive centers. I always feel like they have my best interests at heart and not out to rip me off! Highly recommend them!! C. Wagner - Folsom

OK Tire & Automotive replied:

Sweet review Chris. That's right folks we do FREE pick up and delivery. Our drivers Jaime and Andre's job security depends on you folks keeping them busy. Help a brother out and keep them busy.

5 stars Customer since 2006

I made an appointment for 12 noon and was out of thee at 1:00. Thank you for your excellent service.

OK Tire & Automotive replied:

Just one hour in a repair shop! Darn we are good. Thanks , Tim.

5 stars Customer since 2015

Had an appointment for balance and rotation arrived a little early and they went to work and got me out very quickly. Great work

OK Tire & Automotive replied:

It seems there is never enough time in a day. Glad we could help. Tim

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