As per usual Jean Claude does a great job with color. However, the rest of my experience was less than satisfactory. I was very late to the appointment as a result of traffic. I did call and was told to come in. They took me anyway and put in the color and washed my hair. Unfortunately they had no one to cut my hair or to dry it ( even though I had called to confirm that I could be taken and was told I would have 80 percent chance of having a haircut. ). Finally I dried my own hair and left.
Our team can only sincerely apologize in this instance. On this particular circumstance we re-arranged Isabelle?s schedule out of respect for everyone?s time to accommodate you after the challenging situation that day. We look forward to seeing you on your next appointment. Best regards, Patricia
Karine was wonderful and my color is terrific. She and Chloe are both the best colorests, and I tried many salons when I moved to D.C. 16 years ago
I am happy to have been a client of Isabelle for 8 years! She is a gifted stylist.
Thank you Grace! It is always a pleasure having you here and we look forward to seeing you soon! Kind regards, Izzy Salon
Customer since 2015
Given this is supposedly one of the top salons in DC, I would give it overall a below average rating. The colorist did not study my hair and made a solution 2-3 shades darker. Given this was for a wedding, the situation is compounded as a disaster. All the people who know me know my hair color, apparently Izzy salon did not. In addition to that, the woman who washed my hair got copious amounts of water in my ear. When I asked for something for drying my ears, she told me to go (get up from the chair where she was washing my hair) and find some tissue in the salon, no attempt to help me directly.
LOVE my hair!! I have never received so many compliments on a transformation before. Shanadee was able to pull through 5 years of coloring my hair all different levels of brown and get me BLONDE without over processing. My (male) neighbor said: "You are blonde! It really is incredible." Everyone in my office is in awe. She even corrected a *really* bad haircut and preserved almost all of my length.