As per usual Jean Claude does a great job with color. However, the rest of my experience was less than satisfactory. I was very late to the appointment as a result of traffic. I did call and was told to come in. They took me anyway and put in the color and washed my hair. Unfortunately they had no one to cut my hair or to dry it ( even though I had called to confirm that I could be taken and was told I would have 80 percent chance of having a haircut. ). Finally I dried my own hair and left.
Our team can only sincerely apologize in this instance. On this particular circumstance we re-arranged Isabelle?s schedule out of respect for everyone?s time to accommodate you after the challenging situation that day. We look forward to seeing you on your next appointment. Best regards, Patricia
Jean-Claude has been cutting my hair for 15+ years and he just gets better with time. I always walk away feel amazing, and everyone at the salon is friendly is and professional. I would recommend Jean-Claude and Izzy Salon to anyone!