1 stars Anonymous Verified customer

I went in for an oil change with the $19.95 coupon (included a tire rotation) well it took over 3 hours and now my front wheel squeals loudly. Granted, I did not have an appointment but I arrived early morning. Not sure what is up with the squeaky wheel, it wasn't like that before I took the car to Big O Tires. I will not return to this shop again.

5 stars Anonymous Verified customer

Wonderful customer service!

1 stars PAUL B Verified customer

Called a couple of days before I went in, got quoted something like 57.00 for a oil change for my truck, told them high mileage oil, and I believe it takes an extra qt. Get the oil change, and charged 75.00. Never see me or anyone I know again. Thanks.........

5 stars TOD W Verified customer

Great overall experience

4 stars Anonymous Verified customer

Very honest and helpful.

3 stars Anonymous Verified customer

I had a discount email sent to me, and was told I needed to print the coupon, there was no coupon in the email. Thank goodness for smartphones to prove it, I almost had to pay double! My wait time was almost an hour.

4 stars Anonymous Verified customer

Everyone was friendly and helpful.

The only reason I didn't rate as excellent is because I was told my car would be completed by a certain time but it wasn't ready until an hour past that time.

5 stars ANDREA L Verified customer

Very friendly staff. I was able to get a same day appointment.

5 stars LINDA T Verified customer

the staff was very helpful and courteous. I will do more business with them in the future at this location.

Linda

5 stars RON P Verified customer

Bob Fish was very helpful, he explained everything thoroughly and in a manner that I could understand. He also looked for ways to save me money I did not feel like he was just trying to "add" on extra repairs so they could make money.