I'm not impressed. For the amount of time I spent looking for a vet clinic with raving reviews and the money I was willing to pay for top notch service for my puppies, I left feeling frustrated at the lack of personable interaction from their staff. I felt like I was pushed through their routine questioning and they really didn't care what my concerns were. Also, their disorganization drove me insane. I almost feel a need to take my puppy to another vet to make sure nothing was missed.