Macy was great and charming as usual. She always gets the color perfect! May listened to how I wanted my hair dried & my blowout was just how I wanted it. The front desk staff worked hard to change my appointment when I needed it adjusted and got me in quickly. The whole team is friendly and the place is always clean.
I guess my only concern was that my hair is very, very long- and she was grabbing it and ripping through it instead of taking care to comb it out. I was holding the crown of my head to ease the pain as she did this. It took me a long time to grow my hair out and I don't dry it or curl it- so I avoid breakage as much as I can. I was really sad when I left.
As always from the friendly greeting to the great goodbye it's always a wonderful experience. Carrie is an expert in every way and keeps my baby fine hair in great condition. I appreciate her great skills and her
My overall experience was very good. I liked that Eric Schwartz, the optometrist, assisted customers when the receptionist / front desk employee was busy helping others. Therefore, my first impression was great in that he was not above himself with working front desk duties when help is obviously needed. THe other thing I noticed was that he was very personable and congenial. On my appointment day I was promptly seen at my appointed time and again, I was greeted and attended to with professionalism and friendliness that appeared genuine. Mr. Schwartz seems to have a wealth of information and willingness to share to keep his customers informed about their eye health. I was also impressed with him seemingly to genuinely enjoy his profession. I feel that's a huge plus, as it builds my confidence in his assessments of my eye health needs and that he will deliver quality eye care. I will revisit as long as I'm in the Louisville area. And of course...I just truly love Costco.