I enjoyed my massage I just wasn't thrilled with the whole massage it was different technique then what I have had in the past and I'm not sure it's Om spa quality . Needs some work to be up to the Om experience. I also don't like the new robes compared to the older robes not as roomie or breathable
I am sorry that your massage was not quite what you were used to at Om. Please contact me personally so that I can determine what service you had and with which therapist. We take our clients feedback seriously and are always striving to please our customers. Om Spa did make a switch in robes about 1 year ago, the past model was discontinued and unavailable for purchase. We too loved our old robes but they were in need of replacement.
Customer since 2005
I celebrated my birthday@Om and had an amazing experience!! The service was Exceptional while planning and during the e ... Read More
Everyone was really nice and made my dog, Major and I very comfortable. We had an appointment and they were waiting for us when we walked in. They told me exactly what needed to be done with him and everything was quick and easy. This is definitely my new vet!