97.9% would refer friends and family to us

5 stars Verified customer

Francis was very thorough and I am confident that we are on the right track.

O'Neill Plastic Surgery replied:

Thank you for the wonderful review!

3 stars Verified customer

Overall, it was an okay experience. Even though I’m familiar with Daniel Island, I was new to O’Neill, and it was challenging to figure out how to get to the right facility. I might recommend better signage or that more explicit directions be included with appointment confirmations.

The receptionist in the medical side was super kind and helpful. The receptionists on the cosmetic side were not as helpful. There were quite a few steps that I feel were missed:

- I asked about the membership and they said “yeah, you can do that later” with no information on how to do it. Once I figured out which app to use, they hadn’t given me The info I needed to create the membership profile.

- I was getting an Rx filled and I had to remind them of that so they could get my pharmacy information

- Most cosmetic offices I’ve been to offer a two-week follow-up appointment to ensure the Botox settled in well. Maybe they are just that good, but nothing along those lines was offered to me.

I thought Char was great and would like to see her again.

O'Neill Plastic Surgery replied:

Thank you for taking the time to provide this feedback. We pride ourselves in providing a great experience for our patients and we apologize that it was not an exceptional experience this time. We have addressed your concerns with the team and appreciate you giving us another opportunity!

5 stars Customer since 2023

Dr. O’Neill and his team were extremely friendly & professional in my consultation appointment. This is my 4th surgery and I’ve never had a doctor take the time Dr. O'Niell did to ensure my priorities were met and I was fully comfortable with his recommendations. Thank you Dr. O’Neill and Team!

O'Neill Plastic Surgery replied:

Thank you for the great review, Audrey! We are so thankful for you!

5 stars Customer since 2023

Professional and kind.

O'Neill Plastic Surgery replied:

Thank you, Letitia! We appreciate you!

3 stars Verified customer

I was disappointed to learn that my appointed was only for a consultation. The person who called me to schedule the appointment reminded me to be certain that O'Neill Plastic Surgery received the necessary medical reports - she did not say the appointment was only for a consultation.

I have been very pleased with Dr. O'Neill and his expertise so that is why I wanted to return to his practice. However, I miss the informed and engaged former front office staff.

5 stars Verified customer

This was my first time getting a cosmetic treatment like this. Char was very thorough and made me feel at ease. I would definitely recommend this to somebody else!

5 stars Customer since 2022

The office is very clean and the staff is AWESOME!

5 stars Customer since 2021

Dr.O'Neill exceeded my expectations. His team is caring, nurturing and I had the best experience. They were attentive to my needs along with any questions or concerns I had. I highly recommend Dr.O'Neill!! They truly care and I am so happy with my results!

5 stars Customer since 2019

Always extremely satisfied

Consistently good customer service

Committed to providing excellent care

5 stars Customer since 2021

The staff is the best and what can I say about Dr.Swartz I rate her the greatest surgeon ever she is so sweet and caring the best experience ever I would recommend her to anyone who is considering plastic surgery

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I haven’t stopped smiling since I left Belle Hall Dentistry yesterday! This smile is much more than what is seen lighting up my face; it also comes from within my heart as Dr. Oldham and her staff have restored self confidence and so much more to my life. The night before as I was brushing, the loose cap on my right front tooth fell into the sink and down the drain. I quickly realized my actual tooth was down the drain too, neither of which I could retrieve! I was familiar with Belle Hall Dentistry because I’m often in the shopping center where it’s located. I read their web site because I had recently moved to Mount Pleasant and I needed a dentist. So when I called explaining my situation to Emily in the front office, she called me right back saying Dr. Oldham wanted me to come into the office so she could take a peek. Whew, I was so relieved and began to relax a little! Little did I know, I would leave having had the best dental experience of my 64 years of life. Dr ‘O’, along with Darlene and Casey, worked their professional skills into magic by creating a temporary bridge where the tooth was missing. Throughout the process they were so caring, understanding, and kind. Even Anna from the business office, took the time to explain in advance my financial responsibility which I appreciated. Thank you with all of my heart for my beautiful smile! I am so blessed to have you as my friends! I trust and have complete confidence in Belle Hall Dentistry and without hesitation recommend them to my family, friends, and everyone wanting what I consider the best dental care in Mount Pleasant! ~Donna L.
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